FIT support

Effective August 11, 2026 · Beta version

Need help with the beta? Email support@toburt.com and include a short description of what happened. Do not email passwords, complete medical records, or payment details.

What we can help with

• Sign-in, email confirmation, and password recovery
• Barcode, product-data, ingredient, allergy, or safety corrections
• Unexpected TOBURT output
• Workout, meal-plan, grocery-list, and logging issues
• Account deletion when you cannot sign in
• Beta feedback and accessibility problems

Report urgent safety concerns

FIT is not monitored as an emergency service. Contact local emergency services for an emergency. Stop exercising and seek appropriate help for pain, chest pain, faintness, sudden weakness, severe shortness of breath, or another concerning symptom.

Helpful details

When reporting an app problem, include your iPhone model, iOS version, the screen where it happened, and the approximate time. A screenshot is helpful when it does not expose sensitive information.